HABC Highfield Level 2 Certificate in Cleaning and Support Services Skills (RQF)

Who is this qualification for?

This qualification is aimed at individuals involved in the cleaning and support services industry and those looking to receive recognition for their experience in this area. The qualification sits within the Intermediate Apprenticeship in Cleaning and Environmental Support Services and allows learners to demonstrate competence against the cleaning and support services national occupational standards

How long will it take?

To complete this qualification, learners should expect to undertake a total qualification time (TQT) of 180 hours, and of this 129 hours is recommended as guided learning (GL).

Topics covered

These may include: communicate effectively in the workplace, reduce risks to health and safety in the workplace, work individually and follow reporting procedures in a cleaning environment, carry out maintenance and minor repairs, use a water-fed pole system to clean windows and facades, and deal with non-routine waste, depending upon unit choice.

Assessment method

This qualification can be assessed by a portfolio of evidence.

Guidance on assessment

Portfolios of evidence will be internally assessed and quality assured by the centre. Highfield Qualifications will also conduct External Quality Assurance and moderation of portfolios. Highfield Qualifications have produced a learner pack which contains evidence tracking documents, and this is available in the download area of the Highfield Qualifications website.

Centres must take all reasonable steps to avoid any part of the assessment of a learner (including any internal quality assurance and invigilation) being undertaken by any person who has a personal interest in the result of the assessment.


Course Fees £2800.00 Discounts on smaller groups

Maximum Delegates 10


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